One of our main purposes is to educate and share learning in methods, evaluation and research. Our work on real world problems that impact on real people gives us unique insights into the importance of action research and real world evaluation. We try to disseminate learning and improve practice through our publications.
Abstract: It is widely accepted that effective implementation of new technology into work organizations needs an integrative approach in which developments in both technical and social systems are considered. Furthermore, success depends upon the effective participation of significant stakeholders in this process. This article reviews the methods available for this purpose and concludes that a […]
Abstract: Virtual organisations, in which the technology mediates the interactions in the social system, are an emergent form of socio-technical system. This chapter reviews the concepts and techniques of the 50 years of socio-technical systems theory development that preceded the internet to examine their relevance for the study of the virtual organisation. It first examines […]
From the book ‘Integrating Healthcare with Information and Communication Technology’ addressing the National Programme for Information Technology in the NHS The book ‘Integrating healthcare with information and communication technology’ presents a collection of essays that discusses a set of challenges that arise when attempts are made to integrate Information and Communication Technology (ICT) into health […]
Book chapter entitled ‘Socio-technical theory and work systems in the information age’ This chapter of the book set the traditional focus of socio-technical systems theory on primary work systems in modern context where information and communication technology (ICT) has a major influence in the way work is undertaken. The chapter begins with a summary of […]
A book addressing the need to consider technical and organisational change as a system in the implementation of information technology The Preface for this book published in 1988 was contemporary and on reflection, nearly thirty years later, still applicable in many ways today to implementation of information technology. It opens: It is widely acknowledged that […]
Development of ergonomics in the UK between 1956 and 1974 Abstract: The 1960s represents a key decade in the expansion of ergonomics within the UK. This paper reviews trends and developments that emerged out of the 1960s and compares these with ergonomics research and practice today. The focus in particular is on the expansion of […]