One of our main purposes is to educate and share learning in methods, evaluation and research. Our work on real world problems that impact on real people gives us unique insights into the importance of action research and real world evaluation. We try to disseminate learning and improve practice through our publications.

Health care for all: effective, community supported, healthcare with innovative use of telemedicine technology

Abstract: Almost half of the world’s total population reside in rural and remote areas and a large number of these people remain deprived of most basic facilities like healthcare and education. It is deemed impossible for government with scarce resources in developing countries to open and run a health facility in every remote community using […]

Putting Social Science to Work

The ground between theory and use explored through case studies in organisations In this book, Lisl Klein and Ken Eason look at the various issues involved when attempts are made to make use of the theories, methods and findings of the social sciences in practical affairs. They consider how human and social considerations may be […]

Representing Socio-Technical Systems Options in the Development of New Forms of Work Organization

Abstract: It is widely accepted that effective implementation of new technology into work organizations needs an integrative approach in which developments in both technical and social systems are considered. Furthermore, success depends upon the effective participation of significant stakeholders in this process. This article reviews the methods available for this purpose and concludes that a […]

Before the Internet: The Relevance of Socio-technical Systems Theory to Emerging Forms of Virtual Organisation

Abstract: Virtual organisations, in which the technology mediates the interactions in the social system, are an emergent form of socio-technical system. This chapter reviews the concepts and techniques of the 50 years of socio-technical systems theory development that preceded the internet to examine their relevance for the study of the virtual organisation. It first examines […]

The National Health Service National Programme for Information Technology (NPfIT): A Socio-technical Systems Perspective

From the book ‘Integrating healthcare with information and communication technology’ addressing the National Programme for Information Technology in the NHS The book ‘Integrating healthcare with information and communication technology’ presents a collection of essays that discusses a set of challenges that arise when attempts are made to integrate Information and Communication Technology (ICT) into health […]

Socio-Technical Theory and Work Systems in the Information Age

Book chapter entitled ‘Socio-technical theory and work systems in the information age’ This chapter of the book set the traditional focus of socio-technical systems theory on primary work systems in modern context where information and communication technology (ICT) has a major influence in the way work is undertaken. The chapter begins with a summary of […]