The Government process for dealing with the Covid-19 crisis has revealed many of the issues at the heart of creating an effective action research strategy. The Government is responsible for policy making and they have SAGE (the Scientific Advisory Group for Emergencies) to provide scientific and technical advice. SAGE assesses the data on the progress of the virus, models the impact of possible actions and collates all the relevant information. The Government says it ‘follows the science’ but that is not the same as ‘we do what the scientists say’. Scientists advise but ministers decide: weighing up the trade-offs between the health risks and the economic consequences of different ways of coming out of lockdown is a burden politicians must bear.
The structure we have at Government level mirrors the separation between the research phase and the action phase in action research. This is a necessary separation so we get evidence that is as objective as possible.
Any organisation seeking to use an action research strategy to find their way out of lockdown will need to separate the responsibilities for planning and action (the policy making) from the responsibilities for research (the gathering and processing of the evidence). In a large organisation this separation of function may be relatively straightforward: the senior management may determine the action steps and staff from functions such as information analysis, business analysis, Human Resources and Health and Safety may undertake the research. It is also possible that a separate organisation, such as ourselves, takes responsibility for the research and evaluation functions in the action research cycle.
But in a small organisation there may be no pre-existing separations of role to make use of. If this is the case it can be useful to give somebody a specific responsibility for gathering the evidence to underpin the debate about the next action steps.
How well this separation will work in practice will depend upon the level of trust between members of the organisation and the degree of openness that people display to the evidence that is gathered. This is a topic we will attend to in the next post.