Managing Computer Impact: An International Study of Management and Organizations
Managing Computer Impact describes research undertaken in eight organizations in five countries. The approach determines the impact of computer-based information systems on organizations and management. Results at several levels of analysis support the conclusion that few changes are determined by computer technology.
BJORN-ANDERSON, N. EASON, K.D. & ROBEY, D. (1986) Managing Computer Impact, Ablex, Norwood NJ.