Research Services

The Bayswater Institute's services are grounded in Social Science theory, and we use findings from our practice to inform our theoretical knowledge base. 

Our research services help clients focus on key issues affecting the organisation and its members, enabling a better understanding of the work environment and the interplay between economic and technical aspects – and human factors.

Action Research Helping clients to make changes that are informed by research and understanding  

The Bayswater Institute uses action research to engage with staff and help clients to reflect upon the wider social, technical and organisational context in which they work, before they take action.  Action research enables a greater understanding of the organisation as a system, and the correlated group and individual dynamics (in addition to external links) and interdependencies that are involved in and affect organisational change.

The Design of Transitional Systems

It is often helpful to have a transitional period in a process of change to act as a feasibility phase, testing out new ways of working.

Evaluation Studies

Evaluating new policies and systems from the perspective of all stakeholders

Socio-technical Systems Research & Design 

 These workshops aim at 'joint optimisation', or looking at work systems in terms of the interaction between technical and human aspects. For example, there are design strategies which take explicit account of local values and priorities. Workshops can range from brief (one-day) introductory seminars to more extensive development work.